The Heart of Domestic Abuse

The Heart of Domestic Abuse: Gospel Solutions for Men Who Use Control and Violence in the Home.

Heart of AbuseDomestic abuse and violence are on the rise in our culture today, and just as prevalent in the church of Jesus Christ as it is in the population at large. With an estimated one-fourth of women in the church living with abuse and violence, pastors and biblical counselors need to have the resources to offer hope and help. Continue reading

Be Our Guest

Be Our Guest: Perfecting the Art of Customer Service

BeOurGuest

Exceeding expectations rather than simply satisfying them is the cornerstone of the Disney approach to customer service. Now, in honor of the tenth anniversary of the original Be Our Guest, Disney Institute, which specializes in helping professionals see new possibilities through concepts not found in the typical workplace, is revealing even more of the business behind the magic of quality service. During the last twenty-five years, thousands of professionals from more than thirty-five countries and more than forty industries have attended business programs at Disney Institute and learned how to adapt the Disney approach for their own organizations. Continue reading

Suffering and the Heart of God

Suffering and the Heart of God: How Trauma Destroys and Christ Restores:

Do Trauma and Abuse Have the Last Word?

When someone suffers through trauma, can healing happen? And, if yes, how does it happen? Dr. Diane Langberg tackles these complex and difficult questions with the insights she has gained through more than forty years of counseling those whose lives have been destroyed by trauma and abuse.

Suffering

Her answer carefully explained in Suffering and the Heart of God is Yes, what trauma destroys, Christ can and does restore. Continue reading

Battling Unbelief

Battling Unbelief: Defeating Sin with Superior Pleasure: No one sins out of duty. We sin because it offers some promise of happiness. That promise enslaves us–until we believe that God is more desirable than life Unbeliefitself (Psalm 63:3). Only the power of God’s superior promises in the gospel can emancipate our hearts from servitude to the shallow promises and fleeting pleasures of sin.

Pastor John Piper shows how to sever the clinging roots of sin that ensnare us, including anxiety, pride, shame, impatience, covetousness, bitterness, despondency, and lust. Continue reading

Pocket Guide to Crisis Intervention

Pocket Guide to Crisis Intervention: Crisis workers make split-second decisions every day that affect the mental health and well-being of individuals, families, and entire communities. They support and guide people through health diagnoses, bankruptcies, sexual assaults, deaths of loved ones, suicide attempts, and natural or man-made disasters from the front lines.

Crisis Intervention

While professions vary from mental health professionals, emergency responders, educators, business managers or volunteers such as suicide hotline workers, all have a common and urgent need for a rapid reference that covers every type of traumatic event they may be asked to respond to in the course of an unpredictable and highly stressful day.
The Pocket Guide to Crisis Intervention is a complete crisis toolkit, a trusted resource to consult on the fly, packed with easy-to-follow, step-by-step evidence-based protocols for responding effectively to a broad range of traumatic events. Checklists, bullets, and boxes highlight symptoms & warning signs and provide action plans, do’s & don’ts, and screening & assessment questions. Continue reading